Biennale.io – Terms of Service
Effective Date: 27 October 2026
Last Updated: 27 October 2026
These Terms of Service (“Terms”) govern your access to and use of Biennale.io and Hub.Biennale.io (together, the “Platform”), operated by Biennale.io LTD (“Biennale.io”, “we”, “our”, “us”).
By using the Platform, you (“you”, “your”, “user”) agree to these Terms. If you do not agree, you must not use the Platform.
1. Scope of Services
1.1 Biennale.io: The Gallery, planned to launch at the end of 2026, provides subscription access to curated visual art, with limited guest access and complimentary access for eligible artists and administrators. Works are selected exclusively by the Biennale.io Curation Council (the “Council”).
1.2 Hub.Biennale.io: A professional hub for artists to upload and share works with industry peers. Access is capacity-limited and free for artists. Content uploaded to the Hub is not automatically displayed on Biennale.io.
2. Eligibility
2.1 Artists Hub: Invited artists aged 18 or over may join. Artists under 18 may participate only after Biennale.io has received and accepted a signed parent or guardian consent form. Request an invitation first; we then provide the form for the parent or guardian to confirm that they have discussed participation with the artist and agree to it. Return the signed form before we process the request and issue an invitation code.
2.2 Gallery: Account holders and subscribers must be at least 18. A family-account feature for younger viewers is planned but is not currently available. An Artists Hub invitation does not override Gallery account eligibility.
2.3 Users must have legal capacity to enter these Terms, or participate through the approved parent or guardian process where applicable.
3. Artist Ownership and Rights
Artists retain full copyright and moral rights. By uploading work, you grant Biennale.io a limited, non-exclusive licence to store it and process it for review, curation, and presentation within your private Studio and collections, and to display it to viewers through sharing links you activate.
Only when you submit a work for public presentation and human curators approve it does this licence also cover display in the Biennale.io Gallery and use on Biennale.io’s official communication channels, including social accounts, to promote the artist and the Platform. Private uploads are not authorized for public promotion. This does not transfer ownership or permit resale or licensing to unrelated third parties.
You can withdraw a work from public display, revoke collection links, or request removal by contacting hello@biennale.io. The display and promotional licence ends when withdrawal or soft deletion is processed; we stop new promotional use and remove existing uses from channels we control. Copies already shared or published by others may remain outside our control. A limited storage and processing permission continues during the 90-day soft-deletion retention period and for records that must be retained by law. It does not authorize continued public display or promotion.
Artists must own or have permission to upload their content. Proven infringements may lead to removal, suspension, or legal action. Any future artist compensation programme will be described in separate terms before participation; these Terms do not establish a current payout entitlement.
4. Subscriptions and Payments
Gallery subscriptions are purchased through Apple App Store or Google Play where available. The store shows the price, billing period, renewal terms, and applicable conditions before purchase. Subscriptions renew automatically unless cancelled through the relevant Apple or Google account. Use Restore purchases to recover an eligible existing purchase. Refund requests are handled under the relevant store’s process and applicable law.
Artists Hub membership is free for invited artists. Closing a Platform account does not itself cancel an Apple or Google subscription; cancel it separately through the store.
5. Prohibited Conduct
- Uploading works without rights
- Infringing IP or data protection laws
- Circumventing fees or disrupting services
- Uploading unlawful or harmful content
6. Content Moderation and Removal
6.1 Biennale.io: Only Council-approved works are displayed.
6.2 Hub.Biennale.io: Uploads are subject to automated eligibility, integrity, and safety checks. The Gatekeeper may reject an upload. Work not selected by human curators for public display can remain in the Studio and private collections, subject to Platform rules.
6.3 Infringement: Violations trigger removal and possible account suspension.
7. AI and Curation
7.1 AI tools support curation and discovery; no ownership is claimed.
7.2 Works not used for external AI training unless agreed.
7.3 The Gatekeeper can reject uploads at the eligibility and integrity stage. The Art Analyser and Narrative Writer support assessment and presentation; human curators make final decisions about public selection.
8. Intellectual Property
8.1 Except for artist-uploaded works, all other content (software, design, trademarks) belongs to Biennale.io or licensors.
8.2 No reproduction without written permission.
9. Liability and Disclaimers
9.1 Platform provided “as is”, no guarantees of uninterrupted access.
9.2 Biennale.io not liable for: user infringements, losses beyond subscription fees (12 months), third-party failures.
9.3 Exclusions do not apply where unlawful (fraud, injury).
10. Termination
You may request account closure or content removal at any time by emailing hello@biennale.io. Requests are currently handled manually. We apply soft deletion, removing the account or content from active use and public display, and permanently destroy the affected records and stored content 90 days after soft deletion. Records required by law are retained only for that purpose. This period starts when soft deletion is applied, rather than when the request is sent.
Biennale.io may suspend or terminate access for violations or harmful behaviour. Removing an artwork from the Studio requires removing it from collections first, or contacting support for assistance.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Disputes fall under exclusive jurisdiction of its courts.
12. Contact
Biennale.io LTDEmail: hello@biennale.io